Our company operates under the traditional philosophy that “the Customer is always right."
 We do “what ever it takes” to make sure your washer, dryer, refrigerator, range, microwave, etc., is repaired promptly and professionally the first visit. We provide same day service and guarantee the relevant service, parts & labor for 30 days. We have 30 Field Service Technicians which combined represents over 300 years experienced fixing home appliances. Our technicians and employees are paid by the hour and not by commission. No one is pressured to overcharge or replace un-necessary parts. We want our Customers to be happy with us, to have a pleasant service experience, and to remember Metro Factory Service for future needs.